Frequently Asked Questions
Everything you need to know about your Miss Match order.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, Miss Match ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer service team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.